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| MS Word | March 2003 home | PDF File |

Volume 5 . Issue 1
Article 2


Article Title

The Viability of Computer Mediated Communication in the Korean Secondary EFL Classroom.

Author

Heesook Cheon

Biography:

Ms. Heesook Cheon obtained her Master of Education (TEFL) at Monash University in Melbourne Australia. Ms. Cheon has worked for Korean secondary schools as an EFL teacher and now seeks to further her work in this field of classroom CMC through doctoral studies. Ms. Cheon is currently at Columbia University, N.Y.



Abstract:

Korean secondary EFL classrooms have suffered severely from limited opportunities for authentic language interaction, which Integrationists claim is necessary for language acquisition. The literature and previous research suggest that Computer Mediated Communication (CMC) can provide many of the alleged benefits ascribed to the Interaction Hypothesis. This study focuses on the viability of CMC in the Korean secondary EFL classroom and examines how CMC can provide Korean learners with increased opportunities to engage in meaningful negotiations in English.

Twenty pre-intermediate EFL students participated in eight rounds of CMC, which asked them to chat in pairs using a synchronous chat program MS Chat 3.0 and to solve a series of tasks that required cooperation with their assigned partner. They were also provided with a questionnaire post survey, which gathered perceived advantages and disadvantages of synchronous CMC using MS Chat 3.0. Jigsaw and information gap tasks were used to collect the data. All written transactions from 10 dyads were recorded and printed out.

The results show that Korean learners do engage in appropriate meaning negotiation for their foreign language development through task based synchronous CMC. The results also provide further confirmation for Pica et al.'s findings related to task types. Information gap tasks appeared as productive in stimulating negotiations of meaning as jigsaw tasks, and picture-drawing tasks offered a significantly higher occurrence of negotiations than other tasks. The findings demonstrate that task based synchronous CMC can provide Korean learners with more opportunities to engage in meaning negotiation in the target language, and illustrate that pictures can play a significant role in promoting negotiations. The findings also suggest that CMC using a chat program can be an effective method for facilitating the development of interactive competence, but do also indicate that the effectiveness of synchronous CMC on the development of grammatical competence is uncertain.

This research thus suggests that task based synchronous CMC is an effective way of constructing an interactive learning environment in which learners can communicate with each other in the target language and generate meaning negotiation, especially in the Korean EFL context.

Table of Contents

Abstract ……………………………………………………………
Table of Contents …………………………………………………
Declaration …………………………………………………………
Acknowledgments…………………………………………………

Chapter 1. Introduction.
1.1 Background to research …………………………………..
1.2 Research Aims …………………………………………
1.3 Outline of thesis ……………………………………………

Chapter 2. Review of literature.
2.1 Classroom interaction ………………………………………
2.2 Comprehensible output in the Context of Interaction……
2.3 Meaning negotiation and Language Learning ……………
2.4 CMC and Language Learning ……………………………

Chapter 3. Methodology.
3.1 Research Approach ………………………………………
3.2 The Setting ………………………………………………
3.3 Participants …………………………………………….
3.4 Instruments …………………………………………….
3.4.1 MS Chat 3.0 ………………………………………….
3.4.2 Communication Tasks …………………………………
3.5 Procedures ………………………………………………
3.6 Methods of data Analysis …………………………………

Chapter 4. Results.
4.1 Linguistic Features ………………………………………
4.1.1 Turns and Negotiations …………………………..
4.1.2 The Nature of Negotiation Routines ……………..
4.1.3.Other Features …………………………………….
4.2 Students' Engagement ……………………………………
4.3 Students Attitudes ………………………………………

Chapter 5. Discussion
5.1 The Negotiation of Meaning …………………..
5.2 Task Types and Meaning Negotiation …………
5.3 Interactive Competence ………………………..
5.4 Grammatical Competence …………………….
5.5 Increased Motivation and Participation ……….

Chapter 6. Conclusion

Tables.
Table 1.
Table 2

References
Appendices.
Appendix 1
Appendix 2
Appendix 3
Appendix 4
Appendix 5

Chapter 1. Introduction.
1.1 Background to Research.


As international communication increases in the trend towards globalization, the demand for communicative competence in English is increasing more and more in Korea. Teaching English in Korean schools, however, fails to develop English proficiency for communication. The deficiency of communicative competence in English appears to result from the lack of interpersonal interaction in English as a foreign language (EFL) learning context where English is not used as a means of communication.

Interpersonal Interaction is regarded as a fundamental requirement of Second Language Acquisition (SLA). Many researchers have claimed that language instruction requires the development of interactional competence and interaction is the key to language teaching for communication (Kramsch, 1986; Rivers, 1987; Ellis, 1988). The interactionist perspectives in SLA have placed considerable attention on the role of interaction in general, and meaning negotiation in particular, with respect to the conditions considered theoretically important for SLA. In particular, Pica (1994) claims that meaning negotiation, as a particular way of modifying interaction, can accomplish a great deal for SLA by helping learners make input comprehensible and modify their own output, and by providing opportunities for them to access second language (L2) form and meaning. In accordance with this Interactionist perspective, the conditions for SLA are crucially enhanced by having L2 learners negotiate meaning with either native speakers (NS) or non-native speakers (NNS) (Long & Robinson, 1998). Therefore it is considered very important for L2 teachers to construct an interactive learning environment in which learners can associate with each other in the target language and negotiate meaning through interaction.

However, this kind of language interaction rarely appears in the Korean EFL context. Especially, Korean secondary classrooms have suffered severely from large sizes and limited opportunities for authentic language interaction, which is said to be necessary for language acquisition. In foreign language situations, it is very difficult to have exposure to the target language outside of the classroom. With this limitation, task based activities are provided for Korean learners to generate 'modified interaction.' In the Korean homogenous class, however, students frequently revert to their native language, L1, rather than English to resolve miscommunications, even in face-to-face oral exchanges. Consequently, this often does not lead to meaningful negotiations in English.

Another consideration within the Korean teaching context is that the advent of the computer has changed educational environments. CALL (Computer Assisted Language Learning) has been spotlighted in terms of learner centered learning, interactive collaborative learning and learner autonomy, which are based on Constructivism in which learning is viewed as an ongoing state, constructed through individuals' cognition and social interaction. Currently computer networks are being used in language teaching and learning. The use of global communication networks such as e-mail is increasingly significantly. In particular, the secondary school students in Korea, as a "computer generation", have great interest in computer chatting and enjoy networked communication even outside the classroom, albeit in their first language.

These aspects of the Korean teaching context generated two ideas from which this research begins: 1) how to provide Korean learners with more opportunities to engage in meaning negotiation in English, and 2) how to combine their interest in computer-mediated chatting with their English learning.

The literature and previous research in this area suggests that Computer-Mediated Communication (CMC) can provide many advantages over face-to-face oral exchanges, such as strong motivation, equal participation and the increase of target language production (Kelm, 1992; Beauvois, 1992; Kern, 1995; Chun, 1998). In addition, it is suggested that synchronous CMC can facilitate the development of socio-linguistic and interactive competence (Kern, 1995; Chun, 1998). Moreover, two recent studies demonstrate that incidental negotiations occur in networked NNS-NS discussions, i.e. via CMC (Pellettieri, 1999; Blake, 2000). In particular, Blake (2000) suggests that CMC can provide many of the alleged benefits ascribed to the Interaction Hypothesis (refer 2.3, p.19) with greatly increased possibilities for access outside the classroom environment.

With respect to the Interactionist perspectives, the discussion on the Korean EFL situation and the advantages of CMC, it is anticipated that CMC will meet the needs of the Korean secondary EFL classrooms. Little research, however, has been conducted into the effects of CMC in the EFL context. Accordingly, it is necessary to explore the viability of CMC in the Korean secondary EFL classroom. The outcome of such exploration is expected to suggest a way of constructing an interactive learning environment within which the learners can associate with each other in the target language and generate meaning negotiation, especial in the Korean EFL context.

1.2 Research Aims

This study therefore, examines how CMC may be able to provide Korean learners with increased opportunities to engage in meaningful negotiations in English. For this purpose, this research aims: 1) to identify how CMC may enhance Second Language Acquisition, 2) to investigate whether Korean learners engage in appropriate meaning negotiation for SLA through CMC using a chat program, 3) to describe the ways in which learners engage in such meaning negotiations: 4) to investigate the student's attitudes towards CMC.
1.3 Outline of Thesis
This thesis has six chapters. The first two chapters provide a background for the research and identify how CMC can enhance Second Language Acquisition through the literature review on Second Language Acquisition and Computer Mediated Communication. The next two chapters discuss the research methodology, with the focus on mixed methods, and present findings of the experiments and survey. The final two chapters discuss the findings in light of the research literature and set out the conclusion of the research and suggestions for Korean secondary school teachers of English.

Chapter 2. Review of the Literature.
2.1 Classroom Interaction

Many researchers consider interpersonal interaction a fundamental requirement of second language acquisition. Kramsch (1986) claims that language instruction requires the development of interactional competence, and suggests a three-step approach to improve natural discourse and to build interactional competence in the classroom. The first step is to work on teacher/student oriented interaction, during which the students practice the target language with their teacher as a conversational partner. The second step is partner centered interaction, during which students learn to negotiate meaning with partners in the classroom as well as how to generate meaning. In the third step of the interactional approach, students practice ways to interact without violating social and cultural constraints that learners meet in natural conversations.

Rivers (1987) treats interaction as the key to language teaching for communication. She defines interaction as the facility in using a language when their attention is focused on conveying and receiving authentic messages. She suggests ways to promote interaction in the language classroom such as, for example, avoiding teacher-dominated classrooms, being cooperative and considering affective variables. Ellis (1988) also states that classroom second language development can be successful when a teacher not only provides an input with x features of a target language, but when the reciprocal interaction occurs as well.

Recently, 'genuine' or 'natural' discourse has become a goal of communicative approaches in the second or foreign language classroom. Kramsch (1986) suggests that communicative competence must include the ability to express, interpret and negotiate meanings. She advocates that, for as natural a communicative situation as possible, students must be given opportunities in the classroom to interact with both the teacher and fellow students through turn-taking, giving feedback to speakers, asking for clarification, and starting and ending conversations. Nunan (1987:137) also suggests that "genuine communication is characterized by the uneven distribution of information, the negotiation of meaning through clarification requests and confirmation checks, topic nomination and negotiation by more than one speaker, and the right of interlocutors to decide whether to contribute to an interaction or not."

Genuine conversations, however, rarely appear in typical Korean classrooms of L2 learning. Typical classroom exchanges are described as the sequence of the classroom lesson; teacher initiation, student response, and teacher follow up (IRF) (Nunan, 1987). According to Nunan (1987) the repetition of the IRF cycle is a major reason for the absence of genuine communication in classroom language lessons. Dinsmore (1985) also reports that IRF cycle dominates the interaction between student and teacher, even in the EFL classrooms, and argues that the IRF cycle is incompatible with the communicative approach.

On the whole, in traditional L2 classrooms, individual language learners receive limited number of speaking turns, partly because in most classrooms a large number of language learners have to share speaking turns. Especially in classrooms where the teacher monopolizes the discourse and in which the information predominantly flows in one direction (from teacher to student learners), the less assertive and less proficient learners receive minimal output opportunities (Chaudron, 1988; Ellis, 1990; Johnson, 1995), In- particular, language learners are rarely pushed through negotiation of meaning (Lyster & Ranta, 1997; Van den Branden, 1997).

In a study of the relationship between different types of conversational interaction and SLA, Mackey (1999) highlights the importance of active participation in the interaction, suggesting that one of the features that best interacts with the learner-internal actors to facilitate language development, is learner participation in the interaction. The teacher's role in the second language classroom, therefore, is to construct an interactive learning environment in which learners can associate with each other and generate meaning in the target language.

2.2 Comprehensible Output in the Context of Interaction.

Whereas Krashen took the position that comprehensible input is a necessary condition for SLA, Swain (1985; 249) proposed the 'Comprehensible Output Hypothesis', arguing that comprehensible input is insufficient for successful SLA, and that learners must also be given the opportunity to produce compressible output. According to Swain (1985:252), the role of output is "to provide opportunities for contextualized, meaningful use, to test out hypothesis about the target language, and to move the learner form a purely semantic analysis of the language to a syntactic analysis of it." This hypothesis has been refined and developed by Swain and Lapkin (1995), who claim that the activity of producing the target language is a mechanism that enables learners to notice a gap (a linguistic problem) in their existing interlanguage capacity. This noticing pushes them to consciously reprocess their performance in order to produce modified output. Swain (1995, 1998) argues that language production gives learners the opportunity to reprocess and modify their performance toward comprehensible output and prompts learners to stretch their current interlanguage capacity in order to fill the gap, and that having to actually produce language forces learners to think about syntax.

A recent study (Izumi, Bigelow, Fujiwara, & Fearnow, 1999) tested the Output Hypothesis by examining the effects of output on noticing and SLA. The results of this study failed to reveal the effects of output on noticing of linguistic form. The following study (Izumi & Bigelow, 2000), investigated the noticing function of output again, examining whether output promotes noticing and SLA. The data shows that output did not always succeed in drawing the learner's attention to the target form. Although the results show no unique effects of output, extended opportunities to produce output and receive relevant input were found to be crucial in improving learners' use of the grammatical structure.

Van den Branden (1997) studied the effects of negotiation on language learner's output. The results of this study revealed the extent to which, and the ways in which, the participants interactionally modified their output during negotiations were determined by the type of negative feedback they received, and that negotiations also had significant delayed effects. From these results Van den Braden (1997; 626-627) argues that L2 learners enhanced performance is primarily determined not by their level of language proficiency, but by the frequency of negotiation routines that they are engaged in. He emphasizes that negotiations pushes the learners' production level significantly higher. According to his claim (19997; 630), during negotiations learners can be pushed to the production of output that is more complete and accurate, far more than merely comprehensible. Similarly, Lyster and Ranta (1997:42) maintain that "negotiation involves… the provision of corrective feedback that encourages self-repair involving accuracy and precision and not merely comprehensibility."

On the other hand, Shehadeh (1999) investigated the role of NNS-NNS interaction and, more importantly, the role of self-initiation in providing opportunities for the production of comprehensible output. He examined the ability of NNSs to modify their output toward comprehensibility in the context of NS-NNS and NNS-NNS interactions and the degree to which such modified comprehensible output was other or self initiated. The results showed that most repairs were self initiated and that NNS-NNS interactions produced more other initiations and other initiated modified comprehensible outputs. He claims that the frequencies of these modified comprehensible outputs support the importance of modification toward comprehensible output as a process of SLA. In addition, he maintains that the NNSs ability to accomplish self adjusted comprehensible output rather than other adjusted comprehensible output is evidence that supports Swain's claim that the comprehensible output forces the learner to move from semantic analysis of the target language to a syntactic analysis of it. From these findings, Shehadeh (1999: 665) suggests important pedagogical implications that "the role of L2 learner's output should be extended beyond just being a source of obtaining feedback in order to generate more comprehensible input"' and that learner based adjustments (modification) should be encourage over teacher or peer based adjustments.

Based on the output hypothesis, it would seem that, for interaction to facilitate SLA, learners need to have opportunities for output during interaction. In many second language classrooms as well as naturalistic contexts, however, learners often observe the output without producing their own output. Taking all the results from the aforementioned empirical studies, whether they support Swain's output hypothesis wholly or partially, it seems that opportunities to produce output are crucial in improving learner's use of the target structure, and negotiation promotes output production. The pedagogical implication of these findings for language learning will be that learners need to participate in interaction that offers opportunities for negotiation to take place.

2.3. Meaning Negotiation and Language Learning.

With the advent of interactionist perspectives in SLA, considerable attention has been placed on the role of interaction in general, and meaning negotiation in particular, with respect to the conditions considered theoretically important for SLA, such as the learner's comprehension of input, access to feedback, and production of modified output. (Gass, 1997: Long, 19996: Pica, 1994). Many researchers have proposed that negotiation of meaning is inevitable between speaker and hearer, because the process of communication needs expression of a message, its interpretation and negotiation of its meaning. The term 'negotiation' is defined as "the modification and restructuring of interaction that occurs when learners and interlocutors anticipate, perceive, or experience difficulties in message comprehensibility" (Pica, 1994:494). In Gass's words, "negotiation refers to communication in which participants' attention is focused on resolving a communication problem as opposed to communication in which there is a free flowing exchange of information" (1997:107).

Pica (1994) claims that meaning negotiation, as a particular way of modifying interaction, can accomplish a great deal of SLA by helping learners make input comprehensible and modify their own output and by providing opportunities for them to access L2 form and meaning. Long also states that negotiation of meaning benefits comprehension and that negative feedback obtained during negotiation may facilitate L2 development, at least for vocabulary, morphology, and language specific syntax. As cited above, these negotiations tend to increase input comprehensibility through language modifications such as simplifications, elaboration's, confirmation and comprehension checks, clarification requests, or recasts. These language modifications provide the L2 learner with negative feedback to facilitate L2 development (Gass, 1997: Long, 1996.) Long and Robinson (1988:22) have subsumed this process of negotiation of meaning under the Interaction Hypothesis, which states that the conditions for SLA are crucially enhanced by having L2 learners negotiate meaning with either an NS or NNS.

In accordance with the Interactionist Theory, linguistic input needs to become intake in order to be acquired by the learner. 'Intake' refers to input that the learner has comprehended semantically and syntactically (Schmidt, 1990). Second, input is more likely to become intake if it is noticed, and therefore Schmidt (1990) hypothesizes that noticing is necessary for acquisition. Third, learners are most likely to notice linguistic form during interaction. The principles for making intake from input through noticing have bee introduced as the construct of focus on form (Long, 1988). This type of negotiation is also described in the literature as Focus on Form, which is defined by Long and Robinson as follows.
Focus on form refers to how [the learner's] focal attentional resources are allocated. Although there are degrees of attention, and although attention to form and attention to meaning are not always mutually exclusive, during an otherwise meaning focused [interaction], focus on form often consists of a shift of attention to linguistic code features…triggered by perceived problems with comprehension or production (19988:23).

Negotiated interaction and the negotiation of meaning have been taken as the basis for the provision of comprehensible input (Gass & Varounis, 1994; Holliday, 1995; Long, 1996; Pica, Young and Doughty, 1987). Some other SLA researchers have argued for the importance of negotiated interaction and the negotiation of meaning for the production of comprehensible output as well (Pica, Holliday, Lewis, Berducci & Newman, 1991; Pica, 1994; Van den Branden, 1997; Shehadeh, 1999). Putting all academic arguments together, negotiations of meaning in interaction are important, not just because they provide NNSs with an opportunity to receive input that they have made comprehensible through negotiation, but also because they provide them with an opportunity for interlanguage modification and comprehensible output.

On the other hand, Ellis (1990) indicates that L2 acquisition occurs most efficiently when learners have plentiful opportunities to negotiate meaning whenever there is some kind of communication difficulty, but that the evidence to support this is indirect and meager. Sato (1986) argues that the role of interaction in language acquisition is far more complex than has been conceived thus far. Pica (194) also mentions that negotiations cannot account for all L2 learning, and therefore it cannot be really counted on any more than anything else can be counted on. Therefore, as Long (1996) points out, it is advisable to see the role of interaction, not as a cause of acquisition but a facilitator. Taken as whole, it seems that meaning negotiation can have positive effects on L2 development. Then, what are the conditions for promoting the negotiation of meaning?

The benefits of negotiation of meaning were first demonstrated for NNS-NS oral exchanges (Holiday, 1995; Long, 1981), but further investigations have shown that these benefits hold true for NNS-NNS oral discussions as well (Gass & Varounis, 1994). Gass & Varounis (1994) examined NS-NS, NS-NNS, and NNS-NNS conversations, noting that negotiation of meaning is most prevalent among NNS-NNS pairs. Similarly, Shehadeh's study (1999) shows that a greater amount of extended negotiation work took place in NNS-NNS interactions than in NS-NNS interactions for the modified comprehensible outputs produced. According to Shehadeh (1999: 685), " this reflects the pressure placed on NNSs in the NNS-NNS interaction to stretch and exploit their interlanguage capacity to the limit in order to make themselves understood." Furthermore, a study by Blake (2000) demonstrates that incidental negotiations commonly occurred in networked NNS-NNS discussions through CMC.

According to relevant studies, students engage in more negotiation for meaning in the small group than in the teacher fronted whole class settings (Doughty & Pica, 1984). NNS-NNS dyads engage in as much or more negotiation work than NS-NNS dyads, and learners negotiate more with other learners from different first language backgrounds (Varounis & Gass, 1983). In addition, two-way tasks which require information exchange by both or all parties produce significantly more negotiation work than one-way tasks (Doughty & Pica, 1984). In particular, Pica, Kanagy, and Falodun (1993) have predicted that jigsaw and information gap tasks will promote more of these negotiations than other task stimuli. Taken together, it is inferred that the different level of L2 proficiency, the different L1 background, NNS-NNS dyads and two way tasks promote more negotiation of meaning.

The implication of this discussion on meaning negotiation for language classrooms is that meaning negotiation can be promoted, even in Korean secondary EFL classrooms where learners have little contact with native speakers and are of the same first language background, if the teacher constructs the NNS-NNS dyads environment with two way tasks. However, Korean students usually use their first language to solve their miscommunication (conversation breakdown) in real exchanges. Accordingly it may be more effective to employ synchronous CMC (see section 2-4 p 25) in the Korean secondary EFL classrooms as a way to promote meaning negotiation, since students are forced to use English through an English chat program.

2.4 CMC and Language Learning

In light of Interactionist perspectives, the advantage of CMC is that it can collect interaction data in which learners are engaged in meaning negotiation procedures on the basis of Interactionist research on task based language learning.

Computer Mediated Communication (CMC) is defined as " communication that takes place between human beings via the instrumentality of computers" (Herring, 1996). Warschauer (1999), on the other hand, restricted the term to modes in which people send messages to individual groups. Murray (2000) restricted Herring's definition by modifying communication to include only text-based modes. This definition also allows for the binary division of CMC into synchronous and asynchronous modes. In synchronous modes of CMC, such as chat programs, communication occurs in real time; participants react simultaneously in the same session. Asynchronous modes of CMC, such as e-mail and bulletin boards, do not require participants to be on line at the same time.

The previous research on CMC has demonstrated several advantages of using CMC over face-to-face oral exchanges. These studies show that, during CMC chats, learners report reduced anxiety about participating, and increased motivation for using the target language, both of which result in greater quantities of target language production (Kelm, 1992; Beauvois, 1992; Kern, 1995, Chun, 1998). These findings point to the suggestion that synchronous CMC allows language learners to be involved in an active learning environment, where they can experience more opportunities for the input of a target language and modify their current interlanguage capacities.

Warschauer (1995/1996) also indicated that networked CMC generated more equal participation among language learners than oral discussions did. In addition, he analyzed current research on CMC according to five features and stated that text based and computer mediated interaction has value in one to one communication, citing Koonenberg's high school French studies (Warschauer, 1997). Holiday (1997) also asserts that participation in on line literacy via networked computers empowers language learners in several ways and enhances their language learning capacities. Firstly, learners are empowered because they are able to communicate with their peers and take charge of their literacy experiences. Secondly, the network of collaborative support and appreciation learners receive from their peers provides a highly stimulating environment for learning literacy skills (Holliday, 1995).

Current research also indicates that synchronous CMC can facilitate the development of socio-linguistic and interactive competence (Kern, 1995; Chun, 1997). Kern (1995), comparing the amounts of different discourse patterns and the characteristics of discourse for the networked computer mediated discussion and oral discussion, reports that students in the networked computer mediated communication produced more turns and sentences and used a greater variety of discourse structures than students in the oral discussion did. Chun (1998) also illustrates that CMC is an effective medium for facilitating the acquisition of the discourse skills and interactive competence. His study, investigating the language production of first and second semester learners of German shows that learners produced a wide range of discourse structures and speech acts, and that the learners' interact directly with each other, with minimal pressure on response time and without the psychological pressure of making mistakes or looking foolish.
In particular, and as opposed to previous research, two studies analyzed the advantages of synchronous CMC within the context of the Interaction Hypothesis, focusing on the role of the negotiation of meaning in terms of either modified input or modified output. Pellettieri (1999), investigating whether synchronous CMC chatting holds the same potential for the development of grammatical competence as does oral interaction, demonstrated that task based synchronous CMC, such as chatting, can foster the negotiation of meaning and form-focused interaction. Contrary to Kern's view (1995) that the increase in language production through CMC might have come at the expense of grammatical accuracy, Pellettieri (1999) suggests that CMC chatting can play a significant role in the development of grammatical competence among classroom language learners.

Blake (2000) also demonstrates that incidental negotiations commonly occurred in networked NNS-NNS discussions as well, especially with respect to their lexical confusions. In his study, fifty intermediate L2 Spanish students were asked to carry out networked discussions in pairs using a synchronous chat program, Remote Technical Assistance (RTA). Each dyad carried out a series of online tasks that can be described as jigsaw, information gap, or decision-making. The results showed that jigsaw tasks appear to lead the way in promoting negotiations as Pica, Kanagy, and Falodun (1993) had previously predicted. Blake (2000:1) suggests "CMC can provide many of the alleged benefits ascribed to the Interaction Hypothesis, with greatly increased possibilities for access outside the classroom environment."

To sum up, CMC constitutes a stimulus for increased written L2 production, strong motivation, equal participation, a text-based medium that amplifies student's attention to linguistic form, and empowerment of learners. As well, language practice through CMC can facilitate the development of interactional competence and even grammatical competence. Moreover, the task based synchronous CMC can foster the negotiation of meaning as beneficial to SLA as oral interaction. By all accounts, it is anticipated that these benefits of CMC will meet the needs of the Korean secondary EFL classroom, i.e. CMC will provide Korean secondary school learners with more opportunities for meaning negotiation. Therefore, it is necessary to examine the viability of CMC in a specific teaching context, namely the Korean secondary EFL classroom.

Based upon the aforementioned research and theories pertaining to CMC and SLA, I devised a model for use in the Korean EFL situation, to justify the viability of the CMC device.

Chapter 3. Methodology
3.1 Research Approach

As Swann (1994) mentions, the qualitative quantitative distinction is not always clear cut in practice, as applied to education research; the distinction is more on the continuum than the dichotomy. It is often useful to draw on a combination of methods that may complement one another and provide a more complete picture of language. From the viewpoint of mixed methods, this study employed a quasi-experiment and observations as a major source for data collection, along with questionnaires as an auxiliary method for the following reasons. First, a quasi experiment, as McDonough (1997) explains, yields valuable information and enables a teacher to answer some specific questions arising from his or her experience. Second, as Hopkins (1993 cited in McDonough 1997) describes, observation is a "pivotal activity with a crucial role to play in classroom research" (p 101). It is interrelated to the "research in the interests of increasing knowledge and understanding a phenomenon" and "whether that knowledge aspires to be idiographic and particular, or transferable and general" (McDonough, 1997: 104) This approach is considered the best to collect required information, when the researcher is more interested in the behavior than in the perceptions of the individuals (Kumar, 1996). Third, the questionnaire is one of the most commonly used descriptive methods in educational research and its purpose is to obtain a snapshot of conditions and attitudes. It can afford precision and clarity because the knowledge needed is controlled by the questions. In addition, questionnaires can be used on a small scale and in the classroom environment (McDonough, 1997: 171).

This research, as stated earlier, aims to investigate whether Korean learners engage in appropriate meaning negotiations for SLA through CMC using a chat program, to describe the ways in which learners engage in such meaning negotiation, and to investigate the students' attitudes towards CMC. These methods of collecting data, thus, strongly support the aims of this research.

3.2 The Setting

The place used for this study was a girl's junior high school in Pusan, Korea. Korean secondary schools are divided into two groups, i.e. junior high school and senior high school. Students enrolled in junior high schools are from seventh to ninth grade; and their ages range from thirteen or fourteen years for the seventh grade to fifteen or sixteen for the ninth grade. They study 12 twelve subjects; 10 required subjects and 2 optional subjects. English, as a required subject, is taught for four 45-minute classes a week. Classes consist of approximately thirty-eight students, who have a wide range of English proficiency.

The target school has one computer laboratory, which consists of forty personal computers in two rows. Each row consists of ten pairs of computers being opposite and side-by-side. In this study, students were paired such that no oral communication was possible, face-to-face, side by side or diagonally. During subsequent CMC rounds, pseudonyms (see Section 3.3) and seating arrangements were changed.

3.3 Participants

The participants in this study were twenty male students of the ninth grade. All participants were native speakers of Korean who were in their third year learning English as a foreign language and were receiving four 45-minute classes of English instruction weekly. Most of them are at a pre-intermediate level of English proficiency. Their ages range from 15 to 16 years. They volunteered to participate in this research project, and were selected for their familiarity with using chat programs and their English competence. Ten of them were students whose English proficiency level was relatively higher than the others, comparing their scores to the achievement test administered by their own school and the Korean Education Development Organization. This was because unfamiliarity with chat programs could interfere with their language use and the different levels of L2 proficiency were expected to promote more negotiations of meaning. They were paired accordingly to English proficiency level, which led to 10 dyads.

To meet local ethics requirements, an Explanatory Statement (Appendix 1), Consent form (Appendix 2) and Parental Consent Form (Appendix 3), translated into Korean, was given to all participants and their parents. Their agreement to participate in this project was confirmed through both of the consent forms. To ensure that all participants would feel comfortable using computers, practice sessions were conducted before data collection began. They were allowed to use pseudonyms in order to free them from the anxiety of making mistakes in their performance, and guaranteeing their anonymity amongst all 20 students.

3.4 Instrument.
3.4.1 MS Chat 3.0


The software used in this study was the Microsoft MS Chat 3.0, a Microsoft company free program available for pubic use. It allows for real time, synchronous Computer Mediated Communication in Internet chat rooms. Unlike e-mail, where the entire discourse is composed and edited before transmission of the message, MS chats occur instantaneously and participants co-construct the discourse, much as in oral conversations. Students can chat using only text, as in other chat programs, or they can create a comic strip identity for themselves and chat as their favorite character. In comic mode, their words appear in 'bubbles' above their character in the strip, just like in the comics. In this study 'text mode' was used.

As in other Chat programs, MS Chat software presents users with a split screen; in the top half they view the replies from their interlocutors, i.e. the final version of their partner's composed utterances, and in the bottom half they view their own messages, letter by letter, as they type them. If a user wants to review other people's messages, he or she can scroll up or down to find their messages. MS Chat 3.0 program also has a function that allows students to use pseudonyms, which effectively hides their identities.

This chat program was used for the following reasons. First it can record all of the written transactions entered in a chat window, which provide researchers with an instantaneous transcript of all user exchanges, and all the written transcripts can conveniently be printed. Second, RTA, specially developed for the study of Blake (2000), was unavailable in Korea, although it is regarded as superior to other chat programs in facilitating the students' on-line completion of tasks. Accordingly, MS Chat 30 was supplemented by written instructions, illustrations and recorded material, as Blake (2000) suggests.

3.4.2 Communication Tasks

Eight communication tasks were selected and developed for the purpose of this study. The selection of those tasks was motivated in the first place by previous studies, e.g. Pellettieri, (1999); Blake, (2000), and in particular by two collections of articles edited by Crookes & Glass (19993a, 19993b).

An effective way to assist language learning in the classroom or to study the processes of second language acquisition (SLA) is revealed and validated through the use of communication tasks (Pica, Kanagy, & Falodun, 1993; Nobuyoshi & Ellis, 1993). The theoretical perspective which supports the use of communication tasks is that which holds that language is best learned and taught through interaction. In interaction-based pedagogy, classroom opportunities to receive, comprehend, and ultimately internalize L2 words, forms and structures are believed to be most abundant during activities in which learners and their interlocutors can exchange information and communicate ideas. Such activities are structured so that all learners will talk as a means of sharing ideas and opinions collaborating toward a single goal, or competing to achieve individual goals. (Nunan, 1987; Rivers, 1987). It s therefore maintained that "classroom and research activities must be structured to provide a context whereby learners not only talk to their interlocutors, but negotiate meaning with them as well", to engage learners in these kinds of interactions (Pica, Kanagy & Falodun, 19993: 11).

According to Pica, Kanagy & Falodun's typology, a task that promotes the greatest opportunities for learners to experience comprehension of input, feedback on production and interlanguage modification is one that meets these four conditions:
1) Each interactant holds a different portion of information, which must be exchanged and manipulated in order to reach the outcome.
2) Both interactants are required to request and supply this information to each other.
3) Interactants have the same or convergent goals.
4) Only one acceptable outcome is possible from their attempts to meet this goal.

Accordingly, jigsaw and two-way information gap tasks are regarded as being favorable for stimulating negotiation of meaning, as Pica et al pointed out. This is because they satisfy the four conditions outlined.

The eight communication tasks employed in this study were not open, but more closed tasks, such a jigsaw and information gap activities, in which the Interactants possess different pieces of information needed for a solution and, therefore must work collaboratively to converge on a single outcome. Each task was photocopied and distributed to every participant. Table 1. presents a detailed description of each task.

Table to be inserted (soon to be uploaded 2004/12)

3.5 Procedures.

During the preparation period, MS Chat 3.0 was downloaded and set up in each computer in the computer lab. The participants were given an hour-long training session on how to access and use MS Chat 3.0 for synchronous chatting, before data collection began. A chat room was assigned to each dyad; one student was directed to create a room to enable private chat for two persons only, in order not to be disturbed by other chatters, and then the second student entered that chat room. They all used their pseudonyms to hide their identity, which eliminated the possibility of them from orally communicating with each other, for it was impossible to know who their partner was.

In the performance stage, eight rounds of Computer Mediated Chatting (CMC) were conducted with the participants being the twenty pre-intermediate EFL students. Each round was conducted after school twice a week in the computer lab for four weeks, in March - April 2000. Before beginning each round, instructions for the given task were explained to help ensure clarity of task directions. Additionally, students were asked to use only English in their chats. In each round, students were asked to chat in pairs for one hour using a synchronous chat program. After Blake's (2000) model "all students were assigned different partners for each new task in order to heighten the collaborative nature of their conversations and to avoid any student collusion that might work against the spirit of the negotiations" (p5.) They attempted to solve a series of tasks that required cooperation with their assigned partner, on the chat window. All written instructions entered in the chat window were recorded and all the written transcripts were printed for data analysis. Observations were carried out while they performed those tasks in order to describe the ways in which they engaged in such performances.

At the final stage after eight rounds of Chat performance, all participants were surveyed with a questionnaire, (Appendix 5) which gathered opinions about perceived advantages and disadvantages of synchronous CMC using MS Chat 3.0 The questionnaire included scales and open questions for more useful information.

3.6 Methods of data analysis

In order to examine linguistic features of the students' language modifications produced in the eight rounds of CMC, all written discourse from the transcripts was analyzed qualitatively as well as quantitatively with regard to the following characteristics: (1) the number of total turns and negotiations; (2) the nature of negotiation routines; (3) other linguistic features.

The number of total turns and negotiations made by each student in each task was calculated for quantitative analysis. The linguistic features, for qualitative analysis were categorized in light of meaning negotiation (see 2.3), based on the model for NNS negotiation established by Varonis and Gass (1985). As Pellettieri (1999) and Blake (2000) illustrated, negotiation routines that arose in these networked exchanges were identified by means of their four components: trigger, indicator, response and reaction. In accordance with Blake's (2000) model, the first use of the linguistic items in question becomes the trigger, which spurs the negotiation. The partner indicates communication trouble or non-understanding with an appropriate phrase, such as, "I don't understand X." or simply, "What's x?" indicator. The other partner then attempts an explanation or response in an effort to clarify the misunderstanding. If the negotiation is successful, the partner who indicated the non-understanding gives a reaction to the response, as a cue that he / she closes the negotiation and is ready to return to the main line of discourse by acknowledging the help given, usually means of the stock phrase such as "Yes", "Thank you" or "OK".

The response through these negotiation routines was articulated completely in English, nevertheless with some non-target like expressions typical of the students' interlanguage at this level. As Blake (2000:6) indicates, their utterances are "neither all wrong nor all right but somewhere in between, as the concept of interlanguage suggests." Their linguistic errors are not clearly definable for they involve an intricate mix of "complex misuses and omissions of structures from the target language." Therefore, defining what is correct or incorrect was excluded from the present study.

In addition, the analysis of linguistic features, non-linguistic features from observation of students' CMC performances and completed questionnaires were analyzed and categorized so as to explain participants' engagement and attitudes to CMC.

Chapter 4. Results
4.1 Linguistic Features

4.1.1 Turns and negotiations.

The language data generated across all eight tasks confirm CMC's potential for fostering the negotiation of meaning in task based interaction. From the quantitative point of view, Table 2 displays the total number of turns and negotiations found per task, and illustrates how task-oriented these negotiations are. The proportion of negotiations to turns ranges from 1.8% to 4.1%, comprising a small fraction of overall turns, similar to the previous findings from Blake's study (2000). These negotiations, however, evenly occurred in both jigsaw tasks and information gap tasks, differently from Blake (2000), in which jigsaw tasks accounted for 80-90% of the total negotiations.

Interestingly, Task 1 (Completing the drawing) and Task 2 (Drawing pictures) stimulated many more negotiations from students than other tasks. The reason for these two tasks being the most productive in triggering negotiations seemed to be as follows. First, the task sheet provided only pictures, not any language input, which plays a role as scaffolding for their discourse. This led them to produce vague utterances that caused communicative problems, which in turn triggered negotiation. Second, describing the pictures required the use of nouns and exact expressions for the location that were outside the vocabulary of most students, thus necessitating the use of circumlocution, which motivated frequent clarification requests and confirmation checks.

The number of negotiations has no relation to the number of turns. Task 8 generated the most exchanges, but did not trigger the most negotiations. In general, the number of turns and length of utterance were contrary to each other. Those who made a lot of turns usually produced relatively short sentences. The length of utterance appeared to be varied according to task type, level and individuals language proficiency, and accordingly was not calculated in this study.

Table 2. Total Number of Turns and Negotiations.

Table to be inserted (soon to be uploaded 2004/12)

4.1.2 The Nature of Negotiation Routines

As mentioned in data analysis (3.6), negotiation routines that arose in these networked exchanges were identified by means of their four components: trigger, indicator, response and reaction. From the linguistic viewpoint, a great majority of negotiations were triggered by lexical confusions and overall content of utterances, as reported by previous findings from studies of computer-networked interaction (Pellettieri, 1999; Blake, 2000). Lexical negotiations are the routines with lexical triggers in which the communicative problem is directly attributable to a particular lexical item, as shown in Example 1. In contrast, content triggers are those where a speaker's entire message is problematic, as illustrated in Example 2.

Example 1. Lexical Negotiation
Trigger A: …there is a vace in the left cupboard, on the fist shelf
The vace is on the left
Indicator B: vace???…what is 'vace'?
Response A: vace has flowers and it looks like bottle…
vace is a flower bottle
Reaction B: do you mean 'vase'? it's vase, not vase
A: sorry…vase is right
B: that's all right…and then??
A: a coffee bottle is on the right…

Example 2. Content Negotiation
Trigger C: There are glasses in the bookcase.
Indicator D: on which shelf...on the right or on the left?
Response C: the glasses are on the second shelf in the bookcase
(Trigger)
Indicator D: oh~glasses for drinking
Reaction D: ok…and then where's the clock?

These negotiations show that students asked for clarification and explanations when they wanted to check their understanding, and they gave feedback to others, typically in the form of agreement of continuation. In these negotiations, a model form was offered to the learner through explicit or implicit feedback from a partner. According to Pellettieri (1999:69), explicit corrective feedback refers to "those utterances in which a speaker overtly indicates a problem with a partner's utterance and offers a model of form." Implicit corrective feedback, on the other hand, refers to "those negotiation moves (i.e., recasts) that provide a model form for a partner's non-target form in the previous utterance, without overtly indicating the problem."

To ensure mutual comprehension, learners often went through negotiations before returning to the main line of discourse. In example 3, taken from Task 8, students are trying to find differences between their respective pictures. E is trying to describe her picture of a man who is carrying a radio, but she does not know the word 'carry". F pushes the conversation down from the main line of discourse in order to get confirmation that she understands E's description and further to get a definition for the word "lift". F signals the need for negotiation by a confirmation check and a direct question about the word "lift". E, responding to F's signal, offers an explanation of the meaning of "lift" by paraphrasing such as 'have something on the hand.' E's explanation is not the exact definition for the word 'lift', but eventually they come to mutual comprehension and successful communication.

Example 3. Extended negotiation routine.
E: In my picture there are two men, and how about you?
F: I my picture, one man has black air, and another man has white hair.
E: ok, black hair man is lifting a radio
F: No, my picture has no radio.
E: and then…nothing lift?
F: lift? What is lift?
E: 'lift' is maybe have something o the hand…ok?
F: no, I don't understand
E: hmmm..wait a minute…
F: Is the radio on his hand?
E: yes
F: In my picture the radio is not on the hand.
E: ok, this is difference too!

Other negotiation routines, as demonstrated in Example 3, required extended probing and negotiation between partners to resolve the initial misunderstanding. Example 3 is representative of many of the negotiations found in the data. These extended routines led to further 'push downs' in the conversations, and are indeed making the language input produced in the tasks more comprehensible for the learners. The evidence comes from the learners themselves and their level of successful task completion. In the majority of the cases of negotiation routines, learners did overtly express their understanding to their interlocutor by way of a reaction to a response, such as 'ok', 'yes', 'I see', or 'thank you'. The transcripts of the ensuing discourse also indicate that these negotiations are leading to mutual comprehension comes from the learners' level of successful task completion. Each one of the language tasks had a specific goal, and in order for participants to achieve these goals, they had to successfully communicate with and comprehend each other.

4.1.3 Other Linguistic Features

One of the salient features from the observation made while analyzing the data was the learner's self-correction. The transcripts indicate that in addition to monitoring partner utterances, learners were doing a good deal of self monitoring, as evidenced by their turn self repair. Before giving up a conversational turn, learners would often repair typographical and or spelling errors, and also repair errors involving morphological agreement. Furthermore, they repaired their utterances to make syntactic elaboration, as shown in Example 4, thus pushing their utterances to a more advanced syntax.

Example 4. Self-correction (1)
G: There's a tv set in the bookcast.
G: sorry ~, not bookcast, bookcase
G: bookcase is right
H: where? On the right or on the left?


Self correction (2)
N: …there are one man and one woman they have food
K: they have food?
N: yes, they are have food
N: they are sit on the chair
N: they are sitting at table.. they are having food
K: in my picture they don't eat food

Another feature was that the language generated through CMC strongly resembled what would be said in a spoken communication. As Bender (1994: 34) reported earlier,: the synchronous computer mediated discussions…cluster at the 'spoken' end of the spectrum, thus confirming Ferrara et al.'s characterization of 'interactive written discourse' as both written and oral", and the language data of this study demonstrated that such discourse is much closer to the oral end of the spectrum and has much more in common with speech than with writing. In fact, students included some form of greeting, adopted some features from conversational discourse such as "well", "um…" or "haha" (laughter), and used symbols to express emotional meaning, such as multiple question marks (???) or exclamation points (!!!!), or emotions such as ^^ for smiling, as shown in Example 5.

Example 5. Spoken feature (1) greeting
L: hi!!!!!!!!
Z: Hi, nice to met you ^^
L: Nice to meet you too!!!
Z: a little cold today…How about you?
L: yes! It's rainy
Z: shall we start?
L yes, let's start!
Spoken feature (2) leave - takings
O: …we found 12th difference wow!!!!
V: it's the end?????
O: yes y